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Elements and Performance Criteria

  1. Research and interpret the e-learning resource requirements
  2. Generate options for e-learning resource
  3. Create the design concept
  4. Finalise the e-learning design concept

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of Assessment

To demonstrate competency against this unit candidates must be able to provide evidence that they can research and design a elearning resources that address the competency standards to be achieved or learning outcomes derived from the competency standards and that reflect the application of instructional design principles and other relevant principles standards and guidelines in conceptualising the design

The elearning resource must meet the needs of the client and end user be creative easy to navigate and suitable for the learning content and the target audience Collaboration with others in creating and finalising the design must be demonstrated

Evidence Requirements

Required knowledge includes

language literacy and numeracy appropriate for the learner group

cultural and educational background of the learners

design features which facilitate access to elearning by range of likely user groups for example

people with a hearing impairment

those with language literacy and numeracy needs

IT principles for example

Internet

technology capabilities

elearning methodologies and vocabulary

how to create an effective learning experience using electronic technology eg using

multiple perspectives

opportunities for reflection

opportunities for collaborative learning

authentic assessment

incremental learning

variety

organisation

best practice design

a range of elearning environments and their application in designing elearning resources

differences in elearning mode versus facetoface mode for example

ways of communicating electronically versus facetoface for the learner and deliverer

electronic terms and new language that makes reference to specific functions of elearning

ways of sharing information and collaborating electronically that differ from facetoface learning

instructional design for electronic materials for example

systematic instructional strategies

learning design principles

criterionreferenced test items

order of increasing difficulty

opportunities for review of material and repetition

the need for interactivity

inclusion of a variety of approaches and techniques for presenting information and activities

structure of the information

what happens if the learner makes a mistake

how to get help

techniques to hold the users attention

project management for example

time management

team management

meeting budgets

administration

relevant policy legislation codes of practice and national standards including Commonwealth and stateterritory legislation for example

design of elearning resources to meet worldwide accessibility and usability guidelines

copyright and privacy laws relating to electronic technology

security of information

plagiarism

competency standards

licensing

industryworkplace requirements

duty of care under common law

antidiscrimination including equal opportunity racial vilification and disability discrimination

workplace relations

industrial awardsenterprise agreements

OHS relating to the work role and OHS considerations to include in the design of the elearning resource

OHS obligations of the training andor assessment organisation the trainerfacilitator and learner

Required skills and attributes include

representing an elearning design in a variety of ways for example

describing the learners pathway through a program to a designer

writing the elearning pathways in a report

describing the elearning pathways in a sketch or drawing

referring to examples of other elearning products with similar attributes to the desired online outcome

learning using and understanding electronic technology

anticipating or predicting risks and plan contingencies

ability to design elearning resources in alignment with AQTF requirements eg if designing resources to support Training Packages

collaboration skills to

work with vendors and consultants

share ideas and information

seek feedback on the elearning design

research skills to

determine the suitability of the learning content for electronic development

identify constraints resources standards and guidelines required to design and develop elearning resources

generate options for the elearning resource

communication skills to

negotiate

solve problems

listen to others

adjust personal use of technical language to meet others level of understanding

Products that could be used as evidence include

a design plan

documentation of ideas generated

documentation of briefs developed

consultations and collaboration with others

feedback from clientslearners

demonstration web site

CDROM

Processes that could be used as evidence include

description of the final elearning resource

how learning outcomes were addressed in the design and why

how instructional design principles were maintained

how evidence gathering opportunities were incorporated and why

Resource implications for assessment include

computer system and other technology

support personnel

The collection of quality evidence requires that

assessment must address the scope of this unit and reflect all components of the unit ie the Elements Performance Criteria Range Statement Evidence Guide Employability Skills

a range of appropriate assessment methodsevidence gathering techniques is used to determine competency

evidence must be gathered in the workplace whenever possible Where no workplace is available a simulated workplace must be provided

the evidence collected must relate to a number of performances assessed at different points in time and in a learning and assessment pathway these must be separated by further learning and practice

assessment meets the rules of evidence

a judgement of competency should only be made when the assessor is confident that the required outcomes of the unit have been achieved and that consistent performance has been demonstrated

Specific evidence requirements must include

a minimum of one completed design concept for an elearning resource which reflects the outcomes and performance requirements of the unit and which demonstrates application of the specified knowledge and skills required to demonstrate the performance requirements

Integrated assessment means that

this unit can be assessed alone or as part of an integrated assessment activity involving relevant units in the TAA Training and Assessment Training Package Suggested units include but are not limited to

this unit can be assessed alone or as part of an integrated assessment activity involving relevant units in the TAA04 Training and Assessment Training Package. Suggested units include but are not limited to:

TAADESB Develop and evaluate elearning resources

TAADES504B Develop and evaluate e-learning resources

TAATASB Manage contracted work

TAATAS503B Manage contracted work.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

The briefmay include:

client proposal

identified gap in the learning product market

a tender

an organisational need

Focusmay include:

a Training Package

a Training Package qualification/qualifications

a traineeship/apprenticeship qualification

an accredited course

individual competency standards/modules/subjects

a non-accredited course

a learning program

a learning resource to support introduction/ implementation of new technology/equipment

Type of e-learning resourcemay include:

Training Package toolboxes

assessment materials

trainer/facilitator materials

learner materials

professional development materials

generic skills materials

industry/enterprise specific materials

self-paced or instructor-led materials

Likely target audience/smust include:

who the learning resource is for

what the learning resource is designed to do

why an e-learning medium is being considered

how the learning resource will be used

where learning resource will be used

The e-learning environmentmay be:

web-based

computer-based

digital collaboration

virtual environment

Internet/Intranet/Extranet

satellite broadcast

a combination of these environments

operate through learning or content management systems/platforms, for example:

WebCT

Blackboard

Janison Toolbox

Researchedmay include:

Internet research

questionnaires

evaluations of existing products

literature reviews

interviews

informal discussions

focus groups

workshops

Characteristics of the learners/ end usersmay include:

level of prior experience/knowledge of content area

skill/competency profile

technical skills in operating in an e-environment

access to the type of computer required for e-learning

range and response to previous learning experiences

level of education

socio-economic background, age, gender

current work

work culture

cultural or ethnic background

disability or learning support needs

preferred learning styles

motivation for learning

English language, literacy and numeracy needs

Existing informationmay include:

industry/end user needs

industry best practice and culture

existing relevant learning and e-learning resources and materials

relevant Training Packages/competency standards

relevant courses, curriculum, modules

workplace procedures, documentation, and requirements

industry coverage

roles and responsibilities of groups and individuals

information from industry experts and advisers

Other relevant criteriamay include:

learning/assessment strategy

learning outcomes of curriculums

accreditation requirements

curriculum design

occupational health and safety (OHS) implications for delivering the learning strategy

Ethical and legal considerationsmay include:

contract preparation

meeting contractual requirements

intellectual property

regulatory requirements including OHS

organisational requirements

equity issues and needs

potential legal consequences of false, misleading or incorrect information

Standards and guidelinesmay include:

Guidelines for Toolbox Learning Materials

DEST Guidelines for Training Package Support Materials

Training Package competency standards

Preferred Standards to Support Cooperation in Applying Technology to Vocational Education and Training

Web Accessibility Guidelines for content from the World Wide Web Consortium (interoperability)

requirements under the Australian Quality Training Framework (AQTF) for access and equity

legislative requirements relating to:

disability discrimination

equal opportunity

racial discrimination

sex discrimination

Other peoplemay include:

colleagues/team members

the client

staff of Industry Skills Councils/advisory bodies

supervisors/coordinators

project reference groups

technical specialists

Instructional design principlesmay include:

the need for learner-centred activities and interactivity

the need for collaborative learning opportunities

the need for authenticity in learning and assessment activities

presenting material in a logical order and sequence and in order of increasing difficulty

opportunities for review of material and repetition

inclusion of a variety of approaches and techniques for presenting information and activities and for encouraging participation by learning

structure of the information

ensure learning is embedded in a realistic and relevant context

what happens if the learner makes a mistake (feedback)

how to get help

techniques to engage the learner in learning

Other design techniquesmay include:

creative thinking, for example:

brainstorming

mind mapping

scenario setting

lateral thinking

visual/graphic design, for example:

format

composition

balance

typography

images/graphics

charts/diagrams

Learning theorymay include:

cognitive learning theory

behavioural learning theory

information processing theory

andragogy

problem-based learning

Constraintsmay include:

limits of the technology and what types of things it can do

financial limitations to achieve proposed options

low levels of information technology (IT) skills of trainers/facilitators and intended learners/end users

anticipated difficulties due to language, literacy and numeracy skills of learners/end users

limited access of intended learners/end users to the necessary technology

logistical issues

access to relevant technical/subject matter experts

Materialsmay include:

trainer/facilitator guide

technical guide

guide to using the learning resource

Critical feedback may be from:

instructional designers

graphic designers

information technology experts

intended learners/end users

communication experts

audio-visual experts

language, literacy and numeracy specialists

programmers

IT help desk personnel

the client

project stakeholders

members of the reference group

critical friends

Appropriate e-learning activitiesmay include:

tutorials

quizzes

case studies

images

audio

problems

interviews

projects

tasks

web-based role-play

e-games for learning

simulation

checklists

online discussions

work-based practice activities

Learner, trainer/facilitator support mechanismsmay include:

telephone hotline for technical support

email facilities

regular learner contact with trainer/facilitator or tutor

opportunities for feedback

instructions

orientation/induction

schedules

procedures

Arepresentation of the e-learning resourcemay be:

proof of concept

web site shell

diagrammatical representation

sketches

samples of other similar e-learning products

product brief

storyboard, for example:

PowerPoint presentation

html or handwritten show board

Relevant criteriamay include:

benchmarks/learning outcomes are achievable through e-learning

design is relevant to targeted learners

design is easy to navigate/use

design encourages participation and engagement

design motivates and provides effective learning resources

design provides opportunities for learner reflection and collaboration

design meets needs of client